We work with brands who understand the crucial roles service and customer experience play in ensuring their long-term success. Our clients are truly committed to constant improvement and understand the fundamental need to work at this tirelessly.
Our experience includes consulting and ongoing projects across a range of service industry sectors in mainland China and Hong Kong:
- Airlines & travel companies
- Automotive brands
- Boutique / design hotels
- Education
- F&B groups / restaurants
- FMCG / consumer brands
- Hospitals and health clinics
- International hotel groups and five star hotel brands
- Property management companies: malls, serviced offices / apartments
- Retail: accessories, apparel, electronics, fashion, footwear, home, luxury, toys
- Retail banks
- Spas, gyms, fitness and wellness centres
