JETT is the leading brand in China delivering research, consulting and training programmes for the ongoing development of service industry, retail and hospitality professionals.
Our company mission is to instil confidence and inspire leadership in the new generation of service professionals across China and Hong Kong – ensuring they are delivering the perfect customer experience every time.
Our products / services include customer experience consulting, mystery shopping, customer service training and customer engagement research.
British owned and established in Shanghai in 2004, our mixed international and Chinese team is located across Shanghai, Beijing and Hong Kong – with access to the whole of China.
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