JETT is the leading brand in China delivering assessment, motivation and training programmes for the on-going development of service industry, retail and hospitality professionals.
Our aim is to instil confidence and inspire leadership in the new generation of service specialists across China - ensuring they consistently deliver the perfect customer experience.
Since 2004 we have been providing
cost-effective, customised and creative programmes for companies who want to optimise their performance
in four key areas:
- Customer service / customer satisfaction / customer retention
- Extra revenue generation
- Staff turnover
- Brand perception
Focusing on the hospitality, retail, F&B, and tourism sectors, we have a mixed international and Chinese team.
Our products include customer service and hospitality training, mystery shopping, customer satisfaction surveys and team-building programmes.
We currently service clients in Shanghai, Beijing, Guangzhou and Hong Kong.
Our new JETT website is coming soon